Returns & Exchanges
At TOPDON Technology USA, Inc, we want you to be completely satisfied with your fashion purchases. If your items do not meet your expectations, we offer a 30-day window for returns and exchanges on all unworn apparel with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack your unworn garments in their original packaging, ensuring all labels and promotional inserts are included to maintain return eligibility.
- 3.Ship the Package
Download and print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.