Frequently Asked Questions

Everything you need to know about your TOPDON fashion experience.

How long does shipping take for domestic orders?

Standard domestic shipping typically takes 3-5 business days. Express options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed apparel. Items must still have their original tags attached to be eligible for a full refund.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these to your favorite fitting garments for the best results.

Can I track my order once it has been placed?

Yes, as soon as your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.

Are your materials sustainably sourced?

At TOPDON, we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton or recycled polyester to minimize our environmental footprint.